TERM OF SALES

1.About the color difference

Under the display of goods are all more less chromatic aberration, and if can you want it perfectly , please contact clearly before buying ,we can communicate

2.We have our own Photographer for tooking photo of our product, Because of light and your computer screen ‘s reason , photo might be a little bit different in your photo screen Please understand 🙂

3.If you adjust some standard of color. different display will show different color , but if you are not sure about color of the image, you can contact us , we will confirm the photo of the dress you want..:)

Country

Courier

Delivery Time Rate (Business days)

/

/

7-10

11-15

15-30

40-45

>60

>90

Russia

China Post Air Mail

20.6%

61.1%

70.1%

71.5%

Refund

/

UK

China Post Air Mail

5.2%

25%

57%

12.3%

Refund

/

Canada

China Post Air Mail

2.3%

7.8%

96.9%

20%

Refund

/

Isreal/Latvia/Germany/France

Other Countrys

China Post Air Mail

1.3%

2.3%

30%

80.5%

Refund

/

Brazil

China Post Air Mail

0

0

45.5%

30.8%

18.9%

Refund

USA

E-Packet

20.6%

61.1%

20.5%

6.4%

Refund

/

For International Shipping, delivery may slightly delay sometimes due to custom rules or other uncertain reasons,like typhoon and so on ,thank you for your understanding 🙂

Please make sure your delivery information is correct , ifcan’t contact you by your information, youparcel may destroyed by your local post office ,it is a loss for both of us, and focus onaliexpress,if we need to send you some message

Reason

Who pay who return shipping cost

Accept Return or Exchange

Quality Problem

ElaCentelha

We accept return or any reason in 7 days

Wrong item

ElaCentelha

Size doesn’t match the description

(1-3 CM manual measurements is inevitable)

ElaCentelha

Doesn’t meet buyer’s imagination

Buyer

Sligh Color difference

Buyer

Your pet doesn’t like it

Buyer

We will accept return within 7 days of your order’s receipt when merchandise is unworn, unwashed, and with label

About Parcel’s weight , it is assured by estimation, if you are not sure , and you want a exact, we can provide it 🙂